Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our website.

- All the products offered on our website are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- Return within seven (7) days and replacement within fifteen (15) days from the date of purchase.

- Please contact us via the Contact Us page, email, or via our phone number to request a return or exchange. 

- It's the customer responsibility to pay for shipping the product back to us (Fitsqin) for return or exchange.

- Please take a picture and send the product with the address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

- Deduct 30% or a value of at least 7 dollars if the customer does not want the product and the latter has no defect or problem mentioned.