FAQ

How can we help you ?

Find the most frequently asked questions here.

When will the request reach me?

Depending on the shipping company chosen and the responsible in charge of delivery, we provide a group of shipping responsible based in major cities, it usually takes 1 to 3 days for the order to be confirmed.

Is there a delivery outside the country?

At present, the shipping companies which we work with, deliver only in the country.

If I have a product with a manufacturing defect?

You must read the return policy to know the conditions of return and exchange, in case of a defect on the product, customer should reach out to our support team at support@fitsqin.com to get a replacement.

I want to order large quantities. Is there a discount?

Reach out to through the contact us page. Specify the amount of units you need. Our customer service will get back to you with a discount code to use.